Privacy Policy
Last updated: 2026
1. Data Controller
Mosaic Connect
Owner: Zouheir Shalabi
Kirchplatz 12
42651 Solingen
Germany
Email: info@mosaicconnect.io
2. Hosting and Website Operation
This website is hosted on a Virtual Private Server (VPS) located within the European Union.
When you visit our website, certain technical data is automatically processed:
IP address
Date and time of access
Browser type and version
Operating system
Requested page
This processing is necessary to:
Ensure system security
Protect against misuse and cyberattacks
Maintain technical stability
Legal basis:
Article 6(1)(f) GDPR (legitimate interest in secure website operation).
Server log files are deleted after a maximum of 30 days unless security-related reasons require longer retention.
3. Contact via Chatbot or Contact Form
When you contact us through our chatbot or contact form, we may collect:
Name
Email address
Phone number
Information indicating whether you are a company or an individual
Message content
Purpose of processing:
Responding to inquiries
Preparing service proposals
Pre-contractual communication
Conducting business communication
Legal basis:
Article 6(1)(b) GDPR (pre-contractual measures)
and/or
Article 6(1)(a) GDPR (consent, where applicable)
Your data will be deleted once the purpose of processing has been fulfilled, unless legal retention obligations apply.
We do not use your contact data for marketing purposes without explicit prior consent.
4. Cookies
This website uses only technically necessary cookies required for proper website functionality.
Currently, no marketing, tracking, or analytics cookies are used.
If analysis or marketing tools are implemented in the future, they will only be activated after obtaining explicit prior consent in accordance with Article 6(1)(a) GDPR in conjunction with §25 TTDSG (German Telecommunications-Telemedia Data Protection Act).
5. Data Sharing
Personal data is only shared:
With technical service providers (e.g., hosting providers) for website operation
If legally required
If necessary for contractual performance
Where required, data processing agreements pursuant to Article 28 GDPR are concluded with service providers.
6. No Active Data Transfers to Third Countries
Currently, personal data is not actively transferred to countries outside the European Union.
If future transfers become necessary, they will be carried out strictly in compliance with GDPR requirements (e.g., Standard Contractual Clauses or adequacy decisions).
7. Data Security
We implement appropriate technical and organizational measures in accordance with Article 32 GDPR, including:
TLS encryption
Firewall protection
Restricted access to data
Regular security reviews
Backup systems
8. Your Rights Under GDPR
You have the right to:
Access your data (Art. 15 GDPR)
Rectification (Art. 16 GDPR)
Erasure (Art. 17 GDPR)
Restriction of processing (Art. 18 GDPR)
Data portability (Art. 20 GDPR)
Objection (Art. 21 GDPR)
Withdraw consent at any time
To exercise your rights, please contact us at:
info@mosaicconnect.io
9. Right to Lodge a Complaint
You have the right to lodge a complaint with the competent supervisory authority:
State Commissioner for Data Protection and Freedom of Information
North Rhine-Westphalia (LDI NRW)
Germany
