{"id":3,"date":"2025-05-13T18:18:45","date_gmt":"2025-05-13T18:18:45","guid":{"rendered":"https:\/\/mosaicconnect.io\/?page_id=3"},"modified":"2026-03-10T16:59:35","modified_gmt":"2026-03-10T16:59:35","slug":"privacy-policy-page","status":"publish","type":"page","link":"https:\/\/mosaicconnect.io\/en\/privacy-policy-page\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p>Privacy Policy<\/p>\n<p>Last updated: 2026<\/p>\n<p>&nbsp;<\/p>\n<p>1. Data Controller<\/p>\n<p>Mosaic Connect<br \/>\nOwner: Zouheir Shalabi<br \/>\nKirchplatz 12<br \/>\n42651 Solingen<br \/>\nGermany<\/p>\n<p>Email: info@mosaicconnect.io<\/p>\n<p>&nbsp;<\/p>\n<p>2. Hosting and Website Operation<\/p>\n<p>This website is hosted on a Virtual Private Server (VPS) located within the European Union.<\/p>\n<p>When you visit our website, certain technical data is automatically processed:<\/p>\n<p>IP address<\/p>\n<p>Date and time of access<\/p>\n<p>Browser type and version<\/p>\n<p>Operating system<\/p>\n<p>Requested page<\/p>\n<p>This processing is necessary to:<\/p>\n<p>Ensure system security<\/p>\n<p>Protect against misuse and cyberattacks<\/p>\n<p>Maintain technical stability<\/p>\n<p>Legal basis:<br \/>\nArticle 6(1)(f) GDPR (legitimate interest in secure website operation).<\/p>\n<p>Server log files are deleted after a maximum of 30 days unless security-related reasons require longer retention.<\/p>\n<p>&nbsp;<\/p>\n<p>3. Contact via Chatbot or Contact Form<\/p>\n<p>When you contact us through our chatbot or contact form, we may collect:<\/p>\n<p>Name<\/p>\n<p>Email address<\/p>\n<p>Phone number<\/p>\n<p>Information indicating whether you are a company or an individual<\/p>\n<p>Message content<\/p>\n<p>Purpose of processing:<\/p>\n<p>Responding to inquiries<\/p>\n<p>Preparing service proposals<\/p>\n<p>Pre-contractual communication<\/p>\n<p>Conducting business communication<\/p>\n<p>Legal basis:<\/p>\n<p>Article 6(1)(b) GDPR (pre-contractual measures)<br \/>\nand\/or<br \/>\nArticle 6(1)(a) GDPR (consent, where applicable)<\/p>\n<p>Your data will be deleted once the purpose of processing has been fulfilled, unless legal retention obligations apply.<\/p>\n<p>We do not use your contact data for marketing purposes without explicit prior consent.<\/p>\n<p>&nbsp;<\/p>\n<p>4. Cookies<\/p>\n<p>This website uses only technically necessary cookies required for proper website functionality.<\/p>\n<p>Currently, no marketing, tracking, or analytics cookies are used.<\/p>\n<p>If analysis or marketing tools are implemented in the future, they will only be activated after obtaining explicit prior consent in accordance with Article 6(1)(a) GDPR in conjunction with \u00a725 TTDSG (German Telecommunications-Telemedia Data Protection Act).<\/p>\n<p>&nbsp;<\/p>\n<p>5. Data Sharing<\/p>\n<p>Personal data is only shared:<\/p>\n<p>With technical service providers (e.g., hosting providers) for website operation<\/p>\n<p>If legally required<\/p>\n<p>If necessary for contractual performance<\/p>\n<p>Where required, data processing agreements pursuant to Article 28 GDPR are concluded with service providers.<\/p>\n<p>&nbsp;<\/p>\n<p>6. No Active Data Transfers to Third Countries<\/p>\n<p>Currently, personal data is not actively transferred to countries outside the European Union.<\/p>\n<p>If future transfers become necessary, they will be carried out strictly in compliance with GDPR requirements (e.g., Standard Contractual Clauses or adequacy decisions).<\/p>\n<p>&nbsp;<\/p>\n<p>7. Data Security<\/p>\n<p>We implement appropriate technical and organizational measures in accordance with Article 32 GDPR, including:<\/p>\n<p>TLS encryption<\/p>\n<p>Firewall protection<\/p>\n<p>Restricted access to data<\/p>\n<p>Regular security reviews<\/p>\n<p>Backup systems<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>8. Your Rights Under GDPR<\/p>\n<p>You have the right to:<\/p>\n<p>Access your data (Art. 15 GDPR)<\/p>\n<p>Rectification (Art. 16 GDPR)<\/p>\n<p>Erasure (Art. 17 GDPR)<\/p>\n<p>Restriction of processing (Art. 18 GDPR)<\/p>\n<p>Data portability (Art. 20 GDPR)<\/p>\n<p>Objection (Art. 21 GDPR)<\/p>\n<p>Withdraw consent at any time<\/p>\n<p>To exercise your rights, please contact us at:<br \/>\ninfo@mosaicconnect.io<\/p>\n<p>&nbsp;<\/p>\n<p>9. Right to Lodge a Complaint<\/p>\n<p>You have the right to lodge a complaint with the competent supervisory authority:<\/p>\n<p>State Commissioner for Data Protection and Freedom of Information<br \/>\nNorth Rhine-Westphalia (LDI NRW)<br \/>\nGermany<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Privacy Policy Last updated: 2026 &nbsp; 1. Data Controller Mosaic Connect Owner: Zouheir Shalabi Kirchplatz 12 42651 Solingen Germany Email: info@mosaicconnect.io &nbsp; 2. Hosting and Website Operation This website is hosted on a Virtual Private Server (VPS) located within the&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/mosaicconnect.io\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mosaicconnect.io\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mosaicconnect.io\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mosaicconnect.io\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mosaicconnect.io\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":5,"href":"https:\/\/mosaicconnect.io\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":29010,"href":"https:\/\/mosaicconnect.io\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/29010"}],"wp:attachment":[{"href":"https:\/\/mosaicconnect.io\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}